Professionalism is a collection of details applied to perfection
CBC Consultancy
New Generation Learning

Why CBC Consultancy?
- In-company Business Training – TNA, Design, and Delivery
- Mystery Shopper Projects
- Standards Implementation and Assessment
- Management Consulting and Business Process Engineering
Why CBC Consultancy?
Professionalism is a combination of details applied to perfection which helps organizations to distinguish themselves! Our offer is putting into practice seemingly simple techniques and tools but to be applied with consistency and perseverance becoming strong and effective professional habits.
Three good reasons to use CBC Consultancy
- All applicable consulting solutions are individual and customized to the real situation and challenges in a brand or organization. Behind this stay a detailed learning needs analysis (LNA), necessary of process restructuring or re-engineering or specific requirements.
- Consulting activities are subject to high efficiency requirements and the ability to measure and evaluate each training or consulting project outcomes. Not only improved KPIs available, but also desired professional skills and behaviours demonstration.
- All solutions are modern complex training solutions that use only the most up-to-date training approaches and combine the needs of group and individual practical modules to motivate participants to change right after projects. The ability for effective evaluation each stage of a training or consulting project provides the opportunities to control efficiency and results.

Как работи CBC Consultancy?

Experience
We are proud we involved in learning projects more than 3000 directors, managers, professional buyers, sales persons, sales advisors, CSR’s, and assistants from organizations in various sectors of the economy since 2007. The company delivered and completed over 250 learning and consulting projects in all areas so far.

Expertise
CBC Consulting has developed strong business consulting expertise in Automotive, Technology, Industrial, and Insurance business sectors. Thorough and detailed knowledge of management and business processes in sales and after sales enable us to identify areas for improvement and to generate adequate suggestions to the management.

Philosophy
To provide personalized and effective business solutions to managers and professionals in companies operating in Bulgaria in achieving their goals.

Work Ethics
We are LLL organization. We maintain our integrity to customers and the market by constant and diligent development of our knowledge and skills that enable us to provide the best and the latest solutions.
Our Team

Kalin Buradzhiev
Is founder, senior business consultant and leading learning instructor in CBC Consultancy. He is proven professional in learning design and delivery learning projects in leadership, negotiation skills, consultative selling, service excellence, general and sales management since 2002 г. He is author of studies and publications in these fields.
He is active blogger and vindicator for customer service excellence within business organizations in Bulgaria – http://buradzhiev.blogspot.com/.

Ph. D. Violeta Toncheva-Zlatkova
Is business consultant and leading learning instructor in CBC Consultancy since 2012 г. She is communication, HR, team building, and leadership professional consultant. Actively support CBC Mystery, CBC Publishing, and CBC Consultancy channels of business.
For more than 17 years of experience in the non-governmental sector and business her professional experience includes work in academic structures, management, human resources, consulting, and business development.
Actively develops and deliver training related to key competencies (motivation, leadership, communication, time management, stress management, teamwork). Participates as a speaker and mentor in adult education projects and internship programs.

Veselin Stefanov
Is Business Consultant and Project Coordinator in CBC Consultancy since 2015. He is responsible for business services providing and delivery. Entrepreneur. Master of Insurance and Finance

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How we work
Journey through our process


01
Initial discussion and goal setting


02
Training or consulting solution settlement

03
Detailed proposal preparation


04
Approval of the project by the leadership


05
Observation, deep interviewing and familiarization with the current work organization

06
Creating training content and standards for desired professional behaviours


04
07
Training or consulting delivery and evaluation


08
Reporting and process improvement recommendations

09
Work place implementation, coaching, support and follow-up evaluation
References
Our partners
Contacts
Contact us
training@cbc.bg
Phone number
+359 89 8525025
Address
гр. София, ул. Нишава, Стрелбище бл. 97