Fleet Sales Training Program
Fleet Sales: Selling to Business Customers

Fleet sales are fundamentally different from sales to end users. Business customers buy vehicles, agricultural machinery, or equipment not for personal use, but as tools to produce goods or deliver services. For these customers, equipment is a means of production, not an end in itself.
Understanding this shift in perspective is key to successful fleet sales.

What Makes Fleet Customers Different?
Business customers often place large-volume orders for specific types of equipment, requiring a customized and consultative sales approach. Their needs are determined by:
- The tasks they need to perform
- The environment in which they operate
- Their long-term cost and operational requirements
This makes understanding their business processes essential for creating effective, value-based sales proposals.


Fleet Sales Also Include Public Procurement
Fleet business includes public sector sales, often through complex procurement processes. While public procurement is sometimes subject to scrutiny, it is a legitimate and widespread practice. The territory is large – spanning the entire EU – and all organizations with access to European funding are potential clients for authorized dealers.

Want to Succeed in Fleet Sales?
Choose a learning format that works for your team – or consult with one of our expert advisors to find the best fit. Implement learning needs analysis (LNA) to the dealer sales and fleet sales force in prior or understand how to conduct it. Specify the skills expected and desired behaviours to be demonstrated after the training.


Professional Fleet Selling Skills Program
Our two-day training program is designed for professionals in: automotive, agricultural machinery, and investment equipment sectors. It offers both foundational knowledge and advanced B2B selling skills.

Course Topics Include:
- Understanding the difference between private and business customers
- Price vs. Total Cost of Ownership (TCO)
- Revealing and recording business customer needs
- Financial services in fleet selling (credit, leasing, risk management)
- Crafting and presenting high-impact proposals
- Professional meeting behavior and business etiquette
- Observing and interpreting body language
- Advanced negotiation and objection handling
- Rejection handling and master closing techniques


Frequently Asked Questions (FAQs)
- Who is the Fleet Sales Training Program designed for?
This program is tailored for sales professionals in the automotive, agricultural machinery, technology and investment equipment sectors who engage with business and public sector clients. - What makes fleet sales different from regular retail sales?
Fleet sales target business customers who buy equipment as a means of production. Their needs are functional, cost-driven, and often involve large volumes and long-term planning, requiring a consultative selling approach. - What skills will participants gain from the program?
Participants will develop skills in business customer engagement, TCO analysis, proposal development, financial solutions, negotiation, professional communication, and objection handling. - Is the training relevant for public procurement sales?
Yes. The program includes insights relevant to public sector sales, including navigating procurement processes and understanding how to align offers with institutional needs. - How long is the training and in what formats is it available?
The training is a two-day program. It can be delivered as customized in-company training, depending on your team’s needs and preferences. - Can we assess our team’s learning needs before the training?
Absolutely. We recommend conducting a Learning Needs Analysis (LNA) to identify specific gaps and desired outcomes, ensuring the training is tailored and impactful. - How do I get started or speak to an advisor?
You can call us directly at +359 89 8525025 to speak with a program advisor or complete our enquiry form — we’ll contact you shortly to discuss your goals.

Call us at +359 89 8525025 to speak to a program advisor or complete our enquiry form and we’ll get in touch with you within the next working day

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